Privacy Policy
Effective Date: 15th September 2024
At Figyua Haven, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in other ways.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you make a purchase or register an account, we may collect the following types of personal information:
- Name
- Email address
- Mailing address
- Payment information (e.g., credit card details)
- Phone number
1.2 Non-Personal Information
We may also collect non-personal information, including:
- Browser type
- IP address
- Device information
- Pages visited and time spent on our website
- Cookies and tracking data
2. How We Use Your Information
2.1 To Process Orders
We use your personal information to process and fulfill your orders, provide customer service, and communicate updates regarding your purchase (such as shipping and delivery status).
2.2 Marketing Communications
If you have opted in to receive marketing communications, we may send you promotional offers, news, or updates about new products and special sales. You can opt out at any time by clicking the unsubscribe link in the emails or contacting us directly.
2.3 Site Improvement and Analytics
We use non-personal information to analyze site usage, improve our website, and customize the shopping experience for our visitors.
2.4 Legal Compliance
We may use or disclose your information as required to comply with applicable laws, regulations, or legal requests.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers that help us operate our business, such as payment processors (Shopify Pay, Visa, Mastercard, etc.), shipping providers, and website analytics services. These third parties only have access to the information necessary to perform their services and are required to maintain confidentiality.
3.2 Legal Obligations
We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.
4. Data Security
We are committed to safeguarding your information and take reasonable measures to protect it. All payment transactions are encrypted using secure technology, and no payment information is stored on our servers. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons) to enhance your browsing experience and analyze site performance. Cookies are small data files stored on your device that allow us to remember your preferences and recognize you on future visits.
You can adjust your browser settings to decline cookies or notify you when cookies are being sent. However, some parts of our website may not function properly if cookies are disabled.
6. Your Rights
6.1 Access and Correction
You have the right to access the personal information we hold about you and request corrections if necessary. To access or update your information, please login to your account and access your account settings.
6.2 Data Deletion
You can request that we delete your personal information from our records. However, we may retain certain information as required by law or for legitimate business purposes.
6.3 Marketing Preferences
If you have subscribed to our marketing emails, you can opt out at any time by clicking the “unsubscribe” link at the bottom of the emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: figyuahaven@gmail.com
By using our site, you agree to this Privacy Policy. Thank you for trusting Figyua Haven with your information!